I. Overview of the Privacy Policy

DALENA AUTOPOST LLC (hereinafter referred to as “we,” “us,” or “our”) values ​​the personal privacy and information security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, browse our apparel products, place orders, or contact our customer service team. By using this website, you acknowledge that you have read this Privacy Policy. We will process your personal information in accordance with applicable privacy protection laws.

II. Information We Collect

When you use this website, we may collect the following information, as required for the provision of our services:

Personal Identification Information: Name, email address, phone number, and other necessary contact details.

Order and Delivery Information: Shipping address, billing address, purchased items, order number, and delivery status.

Payment-Related Information: Transaction amount, payment status, transaction history, and necessary transaction data provided by payment service providers. Full bank card details are typically handled by the respective payment service providers.

Device and Browsing Information: IP address, browser type, device information, pages visited, website usage records, and related technical data.

Customer Service Information: Inquiries you voluntarily submit, return requests, refund records, and other information related to after-sales service.

We do not collect personal information beyond what is necessary, unless there is a valid basis or authorization under applicable law.

III. How We Use Personal Information

We may use the collected information for the following purposes:

Processing orders, confirming payments, and arranging the delivery of apparel products.

Sending order confirmations, shipping notifications, and essential service-related information to customers.

Handling returns, refunds, exchanges, and customer service requests.

Maintaining the proper operation of the website and improving product presentation and the overall shopping experience.

Identifying and preventing fraud, unauthorized transactions, and other security risks.

Fulfilling obligations under applicable laws, resolving disputes, and protecting our legal rights and interests.

Sending promotional information or relevant marketing content, in compliance with legal requirements and subject to any necessary authorizations.

IV. Information Sharing and Third-Party Services

To fulfill orders and provide website services, we may share relevant information with the following third parties, to the extent necessary:

Payment Service Providers: Used for processing payments, handling refunds, and verifying transaction security. Logistics and Delivery Providers: Including the United States Postal Service (USPS), United Parcel Service (UPS), FedEx, and other carriers used to deliver orders and provide shipment tracking services.

Website Technology and Hosting Providers: Used for website hosting, maintenance, security monitoring, and system operations.

Data Analytics and Marketing Providers: Used—to the extent permitted by applicable law—to analyze website traffic or conduct authorized marketing activities.

Legal and Regulatory Authorities: We may disclose information as required by law, in response to legal proceedings, or when necessary to protect our legal rights and interests.

We do not sell customers’ personal information to third parties in exchange for monetary consideration. For data processing activities that may be classified as a “sale” or “sharing” under applicable law, we will provide the required notifications, as well as options for choice and opt-out, in accordance with the law.

V. Cookies and Similar Technologies

This website may use cookies and similar technologies to remember the contents of your shopping cart, maintain website functionality, analyze site traffic, and improve the user experience. Some cookies are set by third-party service providers.

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of your shopping cart, the checkout process, or other features of the website. For cookies that require consent under applicable law, we will handle them in compliance with such laws.

VI. Storage and Protection of Personal Information

We implement reasonable technical and administrative measures to protect customers’ personal information against unauthorized access, disclosure, alteration, or loss. These measures may include access control, security monitoring, and the use of appropriate third-party security services.

While we make reasonable efforts to ensure information security, no method of transmission over the Internet or electronic storage is entirely secure. We cannot guarantee that any information transmission or storage system is free from risk.

VII. Retention Period for Personal Information

We retain personal information only for as long as is reasonably necessary to fulfill the purposes described in this policy, comply with legal obligations, process transactions, and resolve disputes. Retention periods may vary based on factors such as order records, tax and accounting requirements, fraud prevention, and other applicable legal obligations. Once the purposes for retention have been met, we will delete, anonymize, or otherwise dispose of the information in a lawful manner. VIII. Your Privacy Rights

Depending on the laws applicable in your jurisdiction, you may have some or all of the following rights:

To request information about the personal data we collect and use.

To request access to, correction of, or deletion of specific personal data.

To request a copy of your personal data.

To object to or restrict certain processing activities, where permitted by applicable law.

To opt out of certain types of targeted advertising, data sharing, or the “sale” of personal data as defined by law.

To withdraw previously provided consent, without affecting the lawfulness of processing based on consent before its withdrawal.

To appeal our decision regarding a privacy request, subject to conditions stipulated by law.

To exercise these rights, please contact us via the customer service email address provided on this website. We may need to verify your identity before processing your request, and we will respond within the timeframe required by applicable law. We will not discriminate against you for exercising your privacy rights as permitted by law.

IX. Privacy Rights for California Residents

If you are a California resident and our business is subject to the relevant laws, you may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include the right to know what personal information is collected, used, and disclosed; the right to access or delete specific personal information; the right to correct inaccurate information; and, where applicable, the right to opt out of the sale or sharing of your personal information.

If we engage in activities defined by law as the “sale” of personal information or the “sharing” of personal information for cross-context behavioral advertising, we will provide mechanisms for you to opt out, in accordance with applicable law. We do not knowingly sell the personal information of consumers under the age of 16, unless the necessary authorization has been obtained as required by law.

California residents may submit privacy requests via the customer service email address provided on this website. We will verify and process such requests in accordance with applicable law.

X. Children’s Privacy

This website is intended for a general audience and is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13, except where permitted by law and where the necessary authorization requirements have been met. If we discover that we have collected personal information from a child without appropriate authorization, we will take reasonable steps to delete such information in accordance with the law. 11. Links to Third-Party Websites

This website may contain links to third-party payment platforms, logistics tracking pages, or other external websites. These third-party websites have their own privacy policies and data processing rules. We do not have full control over the privacy practices of these third-party websites; therefore, we recommend that you review their respective privacy policies before using their services.

  1. International Data Processing

As our technical service providers, payment processors, or logistics partners may be located in different countries or regions, your personal information may be processed or stored outside of your country of residence. We will take reasonable measures, in accordance with applicable laws, to ensure that such information is adequately protected.

  1. Updates to the Privacy Policy

We may update this Privacy Policy to reflect changes in our business, technological advancements, or legal requirements. Any updates will be posted on this page, along with the date of the most recent revision. In the event of significant changes that, by law, require separate notification or your consent, we will take appropriate action in compliance with applicable laws.

Thank you for trusting DALENA AUTOPOST LLC. We remain committed to protecting your personal information and providing you with a secure and convenient online shopping experience.